IBM MFT developer
oRe-produce the anomaly in the integration / Quality environment,oIn case of erroneous escalation by the L2 support, complete the associated support documentation to prevent it from happening again,oQualify the incident and, if necessary, re-classify it as a request for evolution and log it in the Integration Platform evolution backlog,oPerform or have performed the developments, configurations, or patches services.
oAttempt to define the root cause of the problem by looking into code and designs in a lab settingoFor cases like need of code change raise the issue with customer to make changes to a product and pass down the solutions to L1, L1.
5 and L2 Support.
ocovers tickets for incidents not resolved by L1, L1.
5 and L2 Support.
oopen tickets toproduct team for any bug of the product Recommended Skills Scalability Application Development Applications Architecture.
Net Framework Software Development Sql Server Reporting Services Estimated Salary: $20 to $28 per hour based on qualifications.
oAttempt to define the root cause of the problem by looking into code and designs in a lab settingoFor cases like need of code change raise the issue with customer to make changes to a product and pass down the solutions to L1, L1.
5 and L2 Support.
ocovers tickets for incidents not resolved by L1, L1.
5 and L2 Support.
oopen tickets toproduct team for any bug of the product Recommended Skills Scalability Application Development Applications Architecture.
Net Framework Software Development Sql Server Reporting Services Estimated Salary: $20 to $28 per hour based on qualifications.
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